Video testimonial - Paul Smith, Site Supply Company.

Overview

The Site Supply Company is a leading UK supplier of corporate clothing, workwear and PPE, delivering tailored solutions to businesses across multiple sectors.

Whilst the business already had an ordering portal in place, it required modernisation to deliver greater functionality, integrate with internal systems, and support future growth.

Working with Big Red Digital, Site Supply implemented the Smart Red Uniform Management System to improve both internal processes and the overall experience for end customers.

The Solution

Big Red worked alongside Site Supply Company to implement the Smart Red platform, delivering a complete system refresh with significantly enhanced capabilities.

A key feature was its seamless integration with SAP Business One, allowing orders placed through the portal to flow directly into Site Supply’s ERP system instantly. This removed the need for manual input, improving both speed and accuracy.

Beyond integration, Smart Red introduced more sophisticated functionality - particularly in how businesses can manage allowances and approvals. Site Supply can now offer clients multiple options for controlling spend, including tailored allowances by role, department or individual, alongside flexible approval workflows.

This has enabled Site Supply to deliver a far more structured, controlled and professional service to its customers.

The Results

The introduction of Smart Red has delivered clear benefits across both operations and sales.

Operationally, the business has seen a significant improvement in speed, efficiency and accuracy, with orders flowing instantly into the ERP system and far less reliance on manual processes.

The platform has also enabled rapid deployment of client portals, with fully branded, functional systems created in just a few hours. This has transformed the onboarding process, allowing more customers to experience the benefits of the portal and improved responsiveness to their needs.

From a commercial perspective, Smart Red has become a powerful sales tool. The ability to demonstrate a live, branded platform with advanced functionality—including allowances and approval controls—has helped Site Supply stand out in a competitive market and win new business in various sectors.

Importantly, the platform’s flexibility and ongoing development mean it continues to evolve alongside the business, with more modules added since its initial launch. This ensures Site Supply can support larger, more complex clients, strengthening both client retention and long-term growth.

Underlying all of this is a strong working relationship with Big Red, with responsive support and consistent delivery building trust and confidence.