Multi-Factor Authentication: One Method to Combat Rising Cyber Threats

Cybersecurity is a top priority for any business managing sensitive, personal data. For our clients who run vital core business systems and e-commerce websites through our Big Red Platform this is a vital topic that we discuss on an ongoing basis.

The Big Red Business Platform is designed to provide a seamless and secure for our clients and their employees/customers. However, as cyber threats become more sophisticated, businesses must implement robust security measures to protect their systems and customer data. One of the most effective ways to enhance security is through Multi-Factor Authentication (MFA).

What is Multi-Factor Authentication (MFA)?

MFA is a security protocol that requires users to verify their identity using multiple forms of authentication before gaining access to a system. Instead of relying solely on a username and password, MFA typically involves a combination of a password or PIN number, a secondary confirmation via email/text message/app, and/or a biometric login (FaceID, fingerprint IDs). 

By requiring multiple authentication factors, MFA significantly reduces the risk of unauthorised access, even if a password is compromised.

Why Implement MFA for System users?

The Big Red Platform handles a wealth of sensitive data including personal contact details and highly confidential sales transactions. It also seamlessly integrates with external systems, which in turn hold a wealth of data. Unauthorised access to this data could lead to security breaches, financial losses, and reputational damage. Implementing MFA provides several key benefits:

1. Enhanced Security

MFA adds an extra layer of protection, making it much harder for cybercriminals to gain access to accounts.

2. Compliance with Security Standards

Many industries require businesses to follow strict security protocols, especially if taking payments online and dealing with highly secure data. MFA helps companies meet compliance requirements, helping them win more business as well as reducing the risk of penalties or data breaches.

3. Protection Against Phishing Attacks

Phishing scams are one of the most common cybersecurity threats. Even if an employee falls for a phishing attempt and shares their password, MFA ensures that an additional authentication step is required before access is granted.

4. Secure Remote Access

With many businesses operating remotely or across multiple locations, secure access to the system is crucial. MFA ensures that only authorised personnel can log in, regardless of where they are.

5. Boosted Customer Confidence

Clients and employees trust businesses that prioritise security. By implementing MFA, your business demonstrates its commitment to protecting user data and maintaining a secure environment.

How We Implement MFA into The Big Red Platform

Adopting MFA for each of our client systems and websites is straightforward. Here are the elements we consider to ensure a smooth implementation:

• Choose the Right MFA Method – Each customer can choose between using SMS authentication, email authentication, authenticator apps, and/or biometric verification. There is always a discussion at this stage to ensure high levels of security, but marrying this up with usability.

• Educate Employees and Users – Inform existing and future users of its existence and agree a go-live date. 

• Enforce MFA for All Users – Require MFA for administrators, employees, and customers who access the system.

Still Have Questions?

Cybersecurity threats continue to evolve, making it imperative for businesses to stay ahead with proactive security measures. Implementing Multi-Factor Authentication helps safeguard sensitive data, prevents unauthorised access, and enhances user trust. By taking this step, businesses can ensure that their operations remain secure, efficient, and compliant with industry standards.

If you'd like to know more about the robust, stable platform our systems are built on, or the extra security measures you can introduce to your clients by adopting it, then contact our sales team today to have a confidential discussion.