Nothing sells like a happy customer.
Client testimonials, third party referrals, call-them-what-you-will, are used in ALL the biggest and best websites…why? Because they work.
Think about it. When you are looking for something one of the first things that you look for are the reviews.
People buy from people: so if you want to win online then you have to have real people, your customers, advocating you.
Says who?
Says the CEO of Omni
Research has shown that most people look at bad reviews first, not to see how bad the product is, but to see how the company responded to the complaint.
After all – there isn’t a company out there that has 100% customer satisfaction, no matter how hard they work at it.
Everyone knows that sometimes things go wrong. It’s what you do about it that matters to your customers.
Are your customers singing your praises online? If not - why not?
Take The Test!